How-To Guide
Access Subscription Information
- How To Guide
- Access Subscription Information
Your subscription page is where you can see all of your subscription details and account limits. That way, you’ll always know what’s what when you have questions about your subscription.
To access your subscription details, click your name in the top-right corner in Mapline, then select Subscription.
Let’s learn what you’ll find on this page!

PRODUCTS
Your subscription is classified under one of our products. The product you have was custom tailored to your needs during discovery calls with your Account Executive.
Mapline Plan: Everything you need to create maps, territories, routes, dashboards, and geographic insights.
Mapline Pro Plan: Includes all Mapline features plus advanced optimization, scheduling, automation, forms, and Geo-Enriched data.
Mapline Enterprise Plan: Includes everything in Pro plus enterprise-scale optimization, consulting services, and custom solution development.
LIMITS & CURRENT USAGE
This section gives an overview of everything that’s included in your subscription. Here’s a breakdown:
- Datasets: The number of datasets you can create and store on your account, and your current usage. Maps: The number of maps you can create and store on your account, and your current usage.
- Max rows per dataset: The maximum number of rows that can be contained in a single dataset.
- Locations per day: The number of locations you can add to your account per day, and your current usage.
- User licenses: The number of user licenses your company has. Each user license provides you with one login.
- Dynamic Data columns: The number of dynamic data columns you can create and store on your account, and your current usage.
- Charts, reports, and metrics: The number of charts, reports, and metrics you can create and store on your account, and your current usage.
- Emails per month: The number of emails your account can send per month, and your current usage.
Pro Tip: Need to see your billing details? Click the BILLING tab in the lefthand sidebar in Mapline.
SUBSCRIPTION DETAILS
Next, you’ll see a quick overview of your billing schedule, renewal amount, and upcoming invoice date:
- AMOUNT: The amount charged for your current subscription period. This reflects the total cost of your plan before your next renewal date.
- FREQUENCY: How often your subscription is billed. Most Mapline subscriptions are billed annually, though some plans may have different billing schedules.
- NEXT INVOICE: The date your next subscription invoice will be generated and payment will be due. Any plan changes made before this date may affect your upcoming invoice.
Pro Tip: Need to upgrade or adjust your account limits? Give us a call and we’ll get it taken care of right away!
DELETE ACCOUNT
Do you need to delete your account? We’re transparent about everything in Mapline, and this is no exception.
Just click the blue Delete button to delete your account forever. It’s that simple.
This action will erase your entire account, including all of your maps, datasets, and anything else you’ve created in Mapline. This action is permanent. Once deleted, your datasets and visualizations cannot be retrieved.
Please proceed with caution. Feel free to contact your Customer Success Manager if you need assistance with anything before deleting an account. We might ask for clarity, but we’ll never pressure you to keep an account if you’re truly done using it.
How do I cancel my subscription?
Want to cancel your subscription witout deleting your account? Give us a call and we’ll get it taken care of!





